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Outlook integration supports: Calendar Sync, Presence, User pictures, Click2call, IM, Call popup, Caller name lookup, live search in Outlook contacts, URL to create / edit contact during an incoming call.

Updated: April May 2022



Once WIService is installed, you need to activate Outlook integration in WIService settings:


Note: Starting from WIService v. 3.7.10 admin rights are required to activate Outlook Integration. When activated, Outlook Integration is enabled for all users. 

  • Go to Quick Launch Toolbar -> right-click on Wildix Integration Service icon -> select Settings
  • Activate the option Enable Outlook Integration (admin rights required):
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  • After the activation, Wildix Outlook Integration is available in Outlook Calendar:
    • click Settings to choose calendars to be synced with Collaboration
    • click About  to check the integration version and open logs if needed