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Info

The Guide explains how to set up and use Zabbix for monitoring Wildix PBX.

Supported WMS version: starting from 3.82.33693

Updated: June 2018

Permalink: https://confluence.wildix.com/x/xQKIAQ


Table of Contents

Note

Zabbix should be installed and running on a separate server. 


Step 1. Setup of zabbix-agent

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  • Go to Monitoring -> Problems. Here you can see what issues you currently have with PBX. Issues are those triggers that are in the “Problem” column. When a trigger is detected, a new problem notification appears in the list. Refer to this chapter to see what each column means
  • Find your Host in the list of all current problems. You can use Filter to find it:

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Note

Note: You can also look over the current problems in Monitoring -> Dashboard -> Last 20 issues: only last 20 problems are displayed here.


Columns' description

ColumnDescription
TimeProblem start time is displayed.
SeverityProblem severity is displayed.
Problem severity is based on the severity of the underlying problem trigger.
Recovery timeProblem resolution time is displayed
Status

Problem status is displayed:
Problem - unresolved problem
Resolved - recently resolved problem. You can hide recently resolved problems using the filter.
New and recently resolved problems blink for 30 minutes. Resolved problems are displayed for 30 minutes in total.

InfoAn green information icon is displayed if a problem is closed by global correlation or manually by acknowledgement. Rolling a mouse over the icon will display more details:
HostProblem host is displayed.
ProblemProblem name is displayed.
Problem name is based on the name of the underlying problem trigger.
DurationProblem duration is displayed.
AckThe acknowledgement status of the problem is displayed:
Yes - green text indicating that the problem is acknowledged. A problem is considered to be acknowledged if all events for it are acknowledged.
No - a red link indicating unacknowledged events.
If you click on the link you will be taken to a bulk acknowledgement screen where all problems for this trigger can be acknowledged at once.
This column is displayed if problem acknowledgement is activated in Administration ->  General.
ActionsAction status is displayed:
In progress - action is being taken
Done - action is completed
Failures - action has failed
The number of actions taken on the problem (such as notifications sent or executed remote commands) is also displayed.
TagsEvent tags are displayed (if any).


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