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Selective phonebooks lookup

PostPosted: 09/10/2015, 17:10
by daniele.longo@starsystem.biz
Is it possible, via dialplan or via user permissions, to limit some groups of users to have selective incoming phonebooks lookups?
E.G. to let a department to have their own phonebooks lookups and the other users to view just the phone number for incoming calls

Re: Selective phonebooks lookup

PostPosted: 13/10/2015, 15:09
by matteo.erba
Hello Daniele,
I see one limitation while doing this, we search the phonebook just one time when the call arrive but we can't know where the call have to go (eg. IVR or call groups).

Anyway, for now, you can "overwrite" the caller name with the "set" application the use "phonebook lookup" and choose a single phonebook.